Served by SHFM - Your foodservice hospitality podcast.


The Served by SHFM podcast explores insights and perspectives from industry professionals that will both educate and inspire. Join hosts, Michael Moore, Restaurantware, and Danielle Pedersen, Volanté Systems, as they sit down with special SHFM guests. Please keep in mind, the views and opinions expressed on the podcast are not necessarily those of SHFM or its members.

Wondering how to get started? Listen on any of these podcast platforms and be sure to subscribe - or view the video podcast below.

Video Podcast:


Served By SHFM Video Podcast- How Did They Do That So Fast? Innovating With Urgency (S1:E3)
Welcome to episode three of Served by SHFM. Hosts, Michael Moore and Danielle Pedersen, are joined by special guest, Kevin Dorr, Vice President of Retail Solutions, Morrison Healthcare. The COVID-19 pandemic has undoubtedly impacted the hospitality industry. Kevin discusses how the industry has quickly adapted and adopted an offensive strategy - with a sense of urgency by accelerating innovation. Challenge yourself to create an environment that allows those around you to continue to innovate and fail forward so when crunch time comes, you are ready.

Culture Factor: Investing In Your People and Culture (S1:E2)
Welcome to episode 2 of Served by SHFM. Hosts, Michael Moore and Danielle Pedersen, sit down with special guest, Bobbi Capps, Vice President of Operations, Aramark Business Dining. They explore Bobbi’s unique background that has shaped her love of building a positive company culture – and why it’s important for leaders to engage with and encourage their teams. How can you take your company culture to the next level?


Series Premiere: Nourishing the Guest Experience (S1:E1)
Welcome to the premier episode of Served by SHFM. Hosts, Michael Moore and Danielle Pedersen, are beyond thrilled to kick off the series with special guest Mike Fiato, Senior Vice President of Guest Experience, Eurest. They talk all things guest experience as the workplace hospitality industry re-opens. What are the challenges (and opportunities) with re-opening? Hear why food and hospitality may be more important in the workplace than ever.