Presenters

Industry Uncertainties & Their Challenges

Marc Fuchs Executive Vice President Singer M Tucker

Marc Fuchs Executive Vice President Singer M Tucker   Marc Fuchs has been in the food service industry for over 40 years and is currently Executive Vice President of Singer M Tucker located in Paterson, N.J. His other current industry contributions include serving as President of FEDA (the Foodservice Equipment Distributors Association) March 2001 - March 2003, Trustee of the FEDA Education Foundation and currently on the Board of Directors of Supply America. Marc also serves on the Board of Governors of the Partridge Invitational Scholarship Foundation, an organization that raises money to provide scholarships to students in the hospitality industry. He resides in New York City.

Rob Gebhardt Vice President Experience Services – Work Dynamics  JLL

Rob Gebhardt Vice President Experience Services – Work Dynamics  JLL   Rob is currently the Experience Services Lead for the Americas and a member of the JLL Work Dynamics team.  He leads a group of industry professionals providing operational support and delivery of workplace hospitality programs designed to attract and retain top talent while driving client workforce productivity with stronger employee engagement.   Rob has more than 30 years of hospitality experience in both the private and public sector. From his earlier work in restaurants and country clubs through more recent positions in healthcare and B&I, his focus has always been on delivering customer centric programs and services. In addition to his culinary studies at the CIA, he also has a degree in Hospitality Management, and for more than a decade has been focusing his attention on corporate hospitality services and workplace programs.

Diane Pancoski  VP Marketing Strategy and Innovation Aramark Workplace Experience Group

Diane Pancoski  VP Marketing Strategy and Innovation Aramark Workplace Experience Group   Diane Pancoski is a marketing and experience expert. Her focus and philosophy is to use relevant insights to deliver outcome driven solutions to enhance every experience. Diane has an extensive background in developing and successfully opening new restaurants and branded concepts. She has been with Aramark for over 25 years in the workplace, education and healthcare industries. Additionally, Diane worked closely with many Global Fortune 500 companies.

Understanding Opportunities That Have Emerged

Sharon Eliatamby Senior Project Manager World Bank Group (Moderator)

Sharon Eliatamby Senior Project Manager World Bank Group (Moderator) Sharon Eliatamby is a seasoned professional with over 25 years of well-developed knowledge and experience in the hospitality industry. Raised in Malaysia, she comes from a multinational background and is fluent in English, Bahasa Malaysia, Cantonese, Hokkien and German. Currently, Sharon is working at the World Bank Group (WBG) as the Senior Program Manager overseeing the food and catering, conference services, office hoteling and event set-up services, as well as the conference center at the World Bank office in Paris. Before joining WBG, Sharon was the Director of Food and Beverage at the Ronald Reagan International Trade Center. Sharon has worked with exclusive hotels, convention properties, catering organizations, high-profile events and clients. Sharon is the SHFM President-Elect. She is also a graduate of Johnson and Wales University.

Joanna Dissin Director, Integrated Workplace Experience JLL – Work Dynamics

Joanna Dissin Director, Integrated Workplace Experience JLL – Work Dynamics   Joanna Dissin transitioned to the JLL Experience Services platform team as part of a variable staffing model which allows JLL to optimize client support as a shared resource. She leverages information from the platform to deliver the latest workplace and technology solutions for her clients. This includes working with client leadership to elevate hospitality and service delivery to enhance workplace experience. In addition, as a corporate foodservice subject matter expert, she has led foodservice transition workstreams for newly acquired and expansion of businesses. Joanna joined JLL in 2018 from Comcast NBCUniversal. Prior to her role in Experience Services, she served as the primary client liaison providing oversight for the national corporate foodservice program, including office and event catering, onsite cafes, coffee bars, breakrooms as well as the fitness program. Joanna received her Bachelor of Science Degree in Hospitality Management from Widener University. LI: @Joanna

Tim Lepore  Head of Investor Sales, AMS CBRE | Host

Tim Lepore  Head of Investor Sales, AMS CBRE | Host   Tim Lepore is the Head of Investor Sales and Solutions for Host in the Americas. Prior to joining the Host Team, he led West Coast sales for CBRE’s Digital Products Team, Floored and Build 3D, where he was responsible for the go-to-market strategy of new product launches and leveraging internal and external relationships to assist with the 3D visualization of real estate assets. Tim brings a vast knowledge of both Commercial Real Estate and enterprise technology, having begun his career selling enterprise SaaS technology in Boston and New York City before transitioning to brokerage in Dallas, TX specializing in the acquisition and disposition of multi-tenant and net-leased shopping centers. When he is not studying up on the latest prop-tech, you can find him in Central Park with his Miniature Australian Shepherd, wishing Tom Brady had never left for Tampa.  LI: @Tim

Aaron Salsbury Vice President, Strategy & Analytics E15 Group

Aaron Salsbury Vice President, Strategy & Analytics E15 Group    Aaron Salsbury is a Vice President of Data and Analytics at E15, Compass Group’s data and analytics advisory. Aaron focuses his consulting on supporting Restaurant Associates. He has over a decade of experience developing hospitality strategy and business optimization initiatives in the retail foodservice industry. During his time with Restaurant Associates, Aaron has helped shape Return to Office strategies through data E15 aggregates through Compass and its other data partners. He also has spearheaded Restaurant Associates data strategy. LI: @Aaron

Becoming Resilient for the Future

Shannon Carroll Washington Senior Marketing, Comms & Engagement Manager ISS Guckenheimer

Shannon Carroll Washington Senior Marketing, Comms & Engagement Manager ISS Guckenheimer Shannon is a communication expert who delivers high-energy presentations that challenge audiences to find a personal relation and practical application to material. She is going on her third year with ISS Guckenheimer, bringing with her seven years of experience with CNN and a handful of years as a special education teacher. Shannon is passionate about people, leadership and mindfulness. She is especially inspired to help people take their careers – and themselves – to unprecedented levels. Shannon earned her Masters in Education and Bachelors in Cinema Television Arts.

Selena Cuffe President, SodexoMagic  Founder, Heritage Link Brands

Selena Cuffe President, SodexoMagic  Founder, Heritage Link Brands Selena Cuffe is a globally recognized entrepreneur and executive. She is the co-founder of global wine importer, Heritage Link Brands, with her husband, Khary Cuffe. Selena also serves as President of SodexoMagic, a joint venture between NBA legend, Earvin “Magic” Johnson and Sodexo, Inc. She is a passionate activist for local, national, and global community. Selena also serves on the Audit Committee for the Harvard Business School African American Alumni Association, Chair of the Nominating and Governance Committee for the Harvard Business School Women Student Alumnae Board and is a member of the U.S. Federal Reserve Bank 12th District Economic Advisory Council. Selena received her AB from Stanford University and an MBA from Harvard University.  LI: @selenacuffe