CIC Origin


Since its inception, CIC has served as a premier one-day event for the corporate foodservice and workplace hospitality community attracting 150-250 executives from the New York City area. The two most recent years of virtual conferences were attended by 250-400 workplace hospitality professionals.
CIC originated in response to the events of 9/11 and this industry’s responsiveness to the community’s needs at that time. In its aftermath, SHFM members came together to host an area-wide conference, Meeting Critical Challenges: Emergency Management in Onsite Foodservice and established CIC as an annual event. Each year, inspired by a specific industry challenge, SHFM leaders select a critical industry issue as the focus of this conference, where perspectives are explored and solutions examined. Topics in the areas of Finance, Technology, Crisis Management, Food Politics, Space Utilization and Customer Service have been featured. The Art of Change and People: The Human Side of Hospitality were the latest themes.
CIC has been held at select corporate facilities and unique venues including Citi Field, The New York Times-Times Center, JPMorgan Chase, New York University, Prudential Financial, Time Warner, Convene and the New York Stock Exchange.  
SHFM’s 21st annual Critical Issues Conference will be held April 27th, 2022, in recognition of its 20th Anniversary.