Tuesday, December 7

7:30 a.m. – 5:00 p.m. Registration
8:00 a.m. – 8:45 a.m. Breakfast
Sponsored by David Rio San Francisco and Emerald Brand
8:45 a.m. – 10:15 a.m. Opening General Session
Sponsored by Aramark and The Coca-Cola Company
Bringing Back Our Spark!

Clint Pulver, Motivational Keynote Speaker, Author & Workforce Expert

SHFM’s opening keynoter is the perfect complement to our high-energy conference kick-off. Through Clint’s intriguing personal story, professional experiences and one-of-a-kind perspective, he focuses on sparking the possibility in yourself and your people.
His empowering message incorporates actionable insights from his new book I LOVE IT HERE – How Great Leaders Create Organizations Their People Never Want to Leave.
This unique experience reaffirms the impact and resilience of the workplace hospitality community as we reunite to reignite our personal and professional spark. Don’t miss the opportunity for renewed inspiration!
10:30 a.m. – 12:30 p.m. Innovation Showcase / Networking Tables
Sponsors will be exhibiting at two defined times this year to share the latest innovations in products and services. Don’t miss either opportunity to learn what’s new from key representatives.

Please be sure to show your support to our generous sponsors, who have made this conference possible, by browsing their innovations!
12:45 p.m. – 2:15 p.m. President’s Awards Luncheon
Sponsored by Keurig Dr Pepper, Lavazza ProfessionalSystopia and Vivreau Water

Be sure to attend this lunch honoring the best in the industry, where we will recognize SHFM’s elite.
2:15 p.m. – 2:45 p.m. Break 
3:00 p.m. – 4:00 p.m. General Session
The Impact of Culture, Fluency and Mentorship on Today’s Workplace Teams

Joyel CrawfordSpeaker, Author and Consultant
Gerald “Gerry” A. FernandezPresident and Founder, Multicultural Foodservice & Hospitality Alliance (MFHA)
Chip Wade, President & Chief Operating Officer, Union Square Hospitality Group

Many aspects of work and the workplace have been forever changed and challenges to the human side of hospitality are evolving. As some return to their former offices, others are opting to work from home - it’s just one of many adjustments.
Join experienced professionals as they explore three significant factors influencing how we manage effectively in today’s dynamic workplace. They’ll address compelling questions on the impact of:
  • Culture. What role does workplace culture play, how has it evolved and how do we as individuals and leaders operate differently in this new culture?
  • Cultural Fluency. What is cultural fluency, how can organizations build it and can cultural fluency drive retention and recruiting efforts? 
  • Mentorship. What are the most important areas of investment in our people & ourselves as we become better leaders and what role can mentoring play?

Come away with ideas to implement in the coming year.
4:45 p.m. – 6:30 p.m. SHFM Hunger Games / Charitable Activity
(Optional: Additional cost for participation) 

Thank you to our Hunger Games sponsors!
With the enormous success of the previous SHFM Hunger Games, you won’t want to miss this year’s event as we go back to our roots! Back by popular demand, The Hunger Games will feature four events that will test your skills and ability to perform as a team. With the goal of earning points, the team earning the most points wins. Best of all, proceeds from this year’s event will benefit Gracie’s Kitchen. Get ready to compete and raise money for a great cause!

NEW for 2021! Purchase your Hunger Games lapel pin when you register for conference.
7:45 p.m. – 12:00 a.m.

President’s Evening - Home for the Holidays!
As its members will attest, with SHFM you’ve found your professional home. So, plan to usher in the holidays with your family of colleagues and friends while enjoying a special evening.
7:45 p.m. – 8:15 p.m. President’s Reception
Sponsored by Grubhub Campus, and Hobart Food Equipment Group 
8:15 p.m. President’s Banquet
Sponsored by Sodexo and Turbo Air Inc.
Cap off the holiday banquet with special award presentations and the passing of the gavel from 2021 President Damian Monticello to 2022 President Rob Gebhardt.
Sponsored by Impossible Foods

This isn’t just any After-Party, this is a serious celebration after a long separation - so do it up in style and get ready to rock with Southern Jam Band, Jupiter Coyote! As the name implies, SHFM members will be invited to sit-in with the band so get ready for one – memorable - event.

Want to be part of the evening’s entertainment? Whether you’re a vocalist or instrumentalist, the Jam Band is the place for you. Indicate your interest when you register for conference and you’ll be contacted with further details.