Thank you for participating in the 2020 CIC SERIES!

THE ART OF CHANGE… In the Wake of COVID-19

No doubt our collective ability to pivot and adapt will significantly impact the industry’s success in responding to the coronavirus pandemic. As workplace hospitality moves closer to creating a new normal, we invite you to connect with SHFM colleagues and explore the issues surrounding this transformation. Hear their perspectives and considerations as they prepare for these crucial changes.

Join us for this compelling series … as SHFM’s 2020 Critical Issues Conference moves forward virtually!


CIC Advisory Group Members

SHFM’s CIC Advisory Group could never have envisioned their program plans for The Art of Change would evolve into the virtual event series it has become. They committed their time and expertise to the development of two programs in different formats and we applaud their commitment and flexibility.

Rob Gordon, American Express

Ralph Bianculli, Jr., Emerald Brand
Corey Silverstein, FLIK Hospitality

Advisory Group
Jenna Calhoun, Nestle USA
Michael Cinquemani, Emerald Brand
Kerilin Constable, JLL
Eric Cooley, PepsiCo
Jeanine Cosgrove, At Your Service Staffing  
Karen DiPeri, HMG+
Joseph Dnistrian, CBRE – Bank of America
Shayla Martin, VIVREAU Advanced Water Systems
Joanne Martino, Sodexo Corporate Services
Karen Quinlan, Time Warner, Inc.
Michael Shapiro, Restaurant Associates
Robin Snyder, Coca-Cola North America
Brisbane Vaillancourt, Aramark
Lani Wild, CBRE
Rob Yayac, Google
Pamela Zimmerman, American Express


For more information about the conference, contact:
SHFM Headquarters
(502) 574-9936

Virtual Exhibits

Visit exhibitor booths just like you would at conference – all while keeping physically distant! Learn about products and services exhibitors are offering for the new normal and beyond as we prepare to reemerge into the workplace.
Missing a face-to-face connection? Some sponsors will be available on video chat during the virtual exhibits on Wednesday, May 27 from 2:15 p.m. – 3:15 p.m. (EDT). Just click the “chat now” link on the sponsor’s exhibit page during this time and connect with that sponsor as well as other interested attendees.