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Today’s customers are well-informed and have elevated expectations– it’s imperative we deliver impactful experiences that engage those customers and exceed their expectations. Do you provide exceptional service that enhances the hospitality experience?

Attend CIC and explore how to:

  • Leverage the changes redefining hospitality and world-class service
  • Enhance techniques for measuring customer satisfaction
  • Incorporate strategies for building loyalty by building client connections
 

THANK YOU FOR ATTENDING THE 2019 CRITICAL ISSUES CONFERENCE!

View select presentations from the conference:

SESSION 1 - HOSPITALITY IS BIGGER THAN OURSELVES - Peter Miscovich

SESSION 2 - MEASURING CUSTOMER SERVICE FOR SUCCESS

Today’s customers are well-informed and have elevated expectations– it’s imperative we deliver impactful experiences that engage those customers and exceed their expectations. Do you provide exceptional service that enhances the hospitality experience?

Attend CIC and explore how to:

 

THANK YOU FOR ATTENDING THE 2019 CRITICAL ISSUES CONFERENCE!

View select presentations from the conference:

SESSION 1 - HOSPITALITY IS BIGGER THAN OURSELVES - Peter Miscovich

SESSION 2 - MEASURING CUSTOMER SERVICE FOR SUCCESS
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